Frequently Asked Questions

Have a question? Many answers can be found right here.

Can I use WooVina Theme for non commercial and non-profit sites?
You may use WooVina Theme for commercial and non commercial purpose. You may use it to create your company's or personal website. If you are a designer or a freelancer, you can use them for your clients. Our templates/extensions have been also used from non profits organizations and institutions, as well as churches. However, you may not use our templates/extensions to create sites which convey to inappropriate content like crime, violence, threatening etc.
Limits on usage?
What’s included in free support?
What’s not included in free support?
Support for users who purchase an extension(s) or Child Theme(s)
Support hours
Estimated response time (free support)
Do I get priority support if I’ve purchased an extension?
No, we provide regular support to users who have purchased an extension/child theme or use the free core version. Priority support is only provided to people who have purchased priority support.
Do you provide priority support over the weekend?
What payment methods do you accept?
What will happen after my membership expires?
Membership fees are refundable?