Personal Support
- 3 months of priority support
- Support 1 domain
- Access to theme documentation
- Help with theme/extension features
- Email ticketing support
- Support tickets answered first
- Theme/plugin conflict testing
- Debugging site via FTP/WP-admin
- Theme setup assistance
$15.99
Standard Support
- 6 months of priority support
- Support 3 domains
- Access to theme documentation
- Help with theme/extension features
- Email ticketing support
- Support tickets answered first
- Theme/plugin conflict testing
- Debugging site via FTP/WP-admin
- Theme setup assistance
$25.99
Developer Support
- 12 months of priority support
- Support 6 domains
- Access to theme documentation
- Help with theme/extension features
- Email ticketing support
- Support tickets answered first
- Theme/plugin conflict testing
- Debugging site via FTP/WP-admin
- Theme setup assistance
$45.99
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Priority Support
If you’re looking for faster, more in-depth support for WooVina, then our priority support plans are for you. We respond to priority support tickets before basic support tickets. So by purchasing priority support, you can make sure that you get your tickets answered as soon as possible.
Frequently Asked Questions
How much faster is priority support than regular support?
Priority support is considerably faster than regular support as we reply to all priority support tickets before replying to regular support tickets.
Does priority support include code customization?
How do I submit a priority support ticket?
Refunds?
Do I get priority support if I’ve purchased an extension/child theme?
No, we provide regular support to users who have purchased an extension/child theme or use the free core version. Priority support is only provided to people who have purchased priority support.
Do you provide priority support over the weekend?
How does renewals work?